We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox was crashed

  • 2 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por FredMcD

ASNightingale
ASNightingale
more options

Greetings, i can't understand what's going wrong, but Firefox was crashed. I tried to upload screenshot, but have no result. I've upload to image hosting, but text in Russian: http://s13.postimg.org/hcsq5tkxz/Firefox_crash.png

Greetings, i can't understand what's going wrong, but Firefox was crashed. I tried to upload screenshot, but have no result. I've upload to image hosting, but text in Russian: http://s13.postimg.org/hcsq5tkxz/Firefox_crash.png

Todas as respostas (2)

philipp
philipp
  • Moderator
more options

hi, could you roughly translate what the error message in the screenshot is saying?

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29