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Firefox crashed - clean install didn't help

  • 3 respostas
  • 2 têm este problema
  • 3 visualizações
  • Última resposta por Wesley Branton

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Firefox crashes a few second after I start it. A crash report is submitted each time. Here are the 5 last IDs:

Crash ID: bp-4b27730b-61c7-4bf5-b779-e87662151208 Crash ID: bp-fc310ba0-0916-413a-84d6-5adb52151208 Crash ID: bp-9e05d394-ac66-41d2-8a89-e21e52151208 Crash ID: bp-9ba5c0fd-388a-4f18-9baf-437822151208 Crash ID: bp-d5d748bc-8d17-44ff-abce-eade52151208

Firefox crashes a few second after I start it. A crash report is submitted each time. Here are the 5 last IDs: Crash ID: bp-4b27730b-61c7-4bf5-b779-e87662151208 Crash ID: bp-fc310ba0-0916-413a-84d6-5adb52151208 Crash ID: bp-9e05d394-ac66-41d2-8a89-e21e52151208 Crash ID: bp-9ba5c0fd-388a-4f18-9baf-437822151208 Crash ID: bp-d5d748bc-8d17-44ff-abce-eade52151208

Solução escolhida

Please note that your crash reports are showing that you still have addons installed on your browser. It appears that the issue may be caused by the iCloud Bookmarks addon, as reported in bug 1097138.

Can you please ensure that this addon is disabled from your browser?

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Solução escolhida

Please note that your crash reports are showing that you still have addons installed on your browser. It appears that the issue may be caused by the iCloud Bookmarks addon, as reported in bug 1097138.

Can you please ensure that this addon is disabled from your browser?

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Hi,

Thank you. I disabled the addon. It is stable now.

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No problem. Glad I could help.