Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Error message on TIAA-CREF long in--but O.K. on Internet explorer

  • 1 resposta
  • 1 tem este problema
  • 20 visualizações
  • Última resposta por FredMcD

more options

I have been unable to log in to TIAA-CREF for about 48 hours--but am successful on I.E. The error message from TIAA says they are working on the problem but a call to them says they are not aware of a problem.





`

I have been unable to log in to TIAA-CREF for about 48 hours--but am successful on I.E. The error message from TIAA says they are working on the problem but a call to them says they are not aware of a problem. `

Todas as respostas (1)

more options

Please provide a link that we can check out.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.