Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

switch from chrome to firefox to play on Zynga games.

more options

When on Firefox, Zynga games keep asking me to log on and when I do, it does not log on. It keeps asking me to log on. ( over and over)

Can you please help. I'm not too savy with computers....

When on Firefox, Zynga games keep asking me to log on and when I do, it does not log on. It keeps asking me to log on. ( over and over) Can you please help. I'm not too savy with computers....

Todas as respostas (1)

more options

A couple other users have reported the same issue this afternoon when trying to sign into that site with their Facebook accounts. I don't know whether this is a site issue or a Firefox issue.

Logon problems are often related to cookies and cookie settings. Is this a new installation of Firefox with default settings, for example, you haven't disabled cookies or installed any privacy-related add-ons? You can double-check your cookie settings using the steps in this article: Websites say cookies are blocked - Unblock them.

Also, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?