Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

connection to SMTP server smtp.optusnet.com.au was lost in the middle of the transaction.

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por jillscott

jillscott
jillscott
more options

Hi, I would appreciate muchly some (hopefully simple) advice.

I suddenly lost the ability to send or receive emails from the optus server. I can log on to their server but can not download nor send emails from my PC (Windows). What I get is "The message could not be sent because the connection to SMTP server smtp.optusnet.com.au was lost in the middle of the transaction." Optus and Norton both have checked things so it's not them.

Thanks Jill

Hi, I would appreciate muchly some (hopefully simple) advice. I suddenly lost the ability to send or receive emails from the optus server. I can log on to their server but can not download nor send emails from my PC (Windows). What I get is "The message could not be sent because the connection to SMTP server smtp.optusnet.com.au was lost in the middle of the transaction." Optus and Norton both have checked things so it's not them. Thanks Jill

Todas as respostas (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

I mistrust anything Nor6ton. So please try the following to see if it works.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates
jillscott
jillscott Proprietário da pergunta
more options

Thanks Matt, Things are now fixed after a few angst moments