Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do Install and make FFmpeg work with Video DownloadHelper?

  • 1 resposta
  • 5 têm este problema
  • 15 visualizações
  • Última resposta de guigs

more options

I use FireFox v.29 in Windows XP; I installed Video DownloadHelper. I want to convert the videos as soon as I download them. In the preferences of the extension there's a box that says "enable conversion". As I check that box I'm asked to install an external application to do that. I press the button that says "install/update converter". This opens a page of the official site of Video Download helper. It says I need to install FFmpeg to convert the videos. I go to ffmpeg.org to download it, the download page tells me I must dowload it from http://ffmpeg.zeranoe.com/builds/. So I donwload the 32-bit static build and I extract its files from the compressed folder.

That's as far as I go. There's no installation file inside; there are three executable files inside: ffmpeg,exe, ffplay.exe, and ffprobe.exe. I've opened all three of them and entered the Video DownloadHelper preferences after that. The problem is that when I try once again to check the box for "enable conversion" I'm once again told that I have to install the external application. What am I doing wrong?

In the official site of Video DownloadHelper there are a step by step explanation but for another converter: ConvertHelper, so they aren't really helpful.

Can you please help me?

I use FireFox v.29 in Windows XP; I installed Video DownloadHelper. I want to convert the videos as soon as I download them. In the preferences of the extension there's a box that says "enable conversion". As I check that box I'm asked to install an external application to do that. I press the button that says "install/update converter". This opens a page of the official site of Video Download helper. It says I need to install FFmpeg to convert the videos. I go to ffmpeg.org to download it, the download page tells me I must dowload it from http://ffmpeg.zeranoe.com/builds/. So I donwload the 32-bit static build and I extract its files from the compressed folder. That's as far as I go. There's no installation file inside; there are three executable files inside: ffmpeg,exe, ffplay.exe, and ffprobe.exe. I've opened all three of them and entered the Video DownloadHelper preferences after that. The problem is that when I try once again to check the box for "enable conversion" I'm once again told that I have to install the external application. What am I doing wrong? In the official site of Video DownloadHelper there are a step by step explanation but for another converter: ConvertHelper, so they aren't really helpful. Can you please help me?

Todas as respostas (1)

more options

Hi, The add on support site is located on their add on homepage Download Helper add on support site. It did not require me to download an external .exe file?