Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

can firefox sync please send my recovery key to my email so i can recover my data?

  • 8 respostas
  • 11 têm este problema
  • 10 visualizações
  • Última resposta de Goncalo

more options

i built a new pc and formatted my old hard drive and before i formatted i thought about creating a firefox sync account to get my stuff back, and i didnt noticed i needed the recovery key to do so. some help from firefox would be appreciated

i built a new pc and formatted my old hard drive and before i formatted i thought about creating a firefox sync account to get my stuff back, and i didnt noticed i needed the recovery key to do so. some help from firefox would be appreciated

Solução escolhida

If the recovery key was saved anywhere then it would negate the need for a recovery key, as it would immediately make Firefox Sync insecure. The private nature of the recovery key is what makes it an effective form of security

Ler esta resposta 👍 1

Todas as respostas (8)

more options

Sorry, no one has your Recovery Key except for you.

more options

Solução escolhida

If the recovery key was saved anywhere then it would negate the need for a recovery key, as it would immediately make Firefox Sync insecure. The private nature of the recovery key is what makes it an effective form of security

more options

there goes all my bookmarks, though it is my fault for not paying attention i think they should make a big ass sign saying "IF YOU DON'T SAVE YOUR RECOVERY KEY YOU ARE FUCKED"

more options

Last dialog box of the Sync Set Up procedure.

more options

it should have "WARNING:" at the begining and the sync key is necessary like this it's just my opinion

more options

Sync isn't intended as a "cloud" for storing Firefox user data while the user formats their hard drive. Used correctly the user's Sync Key would be available from other devices that are being synchronized on the same Sync account.

more options

thanks, i don't care anymore