Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I open fire fox and open uther lings I'm geting masage that fire fox is not resonding and some time loads after a while and some time not.

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de philipp

more options

When I open fire fox and start opening tabs it tell me that fire fox is not responding and after a while some time will open and some time not. What can I do to correct this. If I need to reload the fire fox let me know how I don't wont to loose all my book marks. Thank you for your help.

When I open fire fox and start opening tabs it tell me that fire fox is not responding and after a while some time will open and some time not. What can I do to correct this. If I need to reload the fire fox let me know how I don't wont to loose all my book marks. Thank you for your help.

Todas as respostas (2)

more options

Try to update to Firefox 24 (just been released).


It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

hello, please try to reset firefox and see if this can address the issue - this will keep all your bookmarks and stored passwords...