Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Bookmarks Toolbar disappears with Norton Toolbar

  • 1 resposta
  • 3 têm este problema
  • 5 visualizações
  • Última resposta de cor-el

jamesdeignan
jamesdeignan
more options

Each time I restart my Firefox (v 22) the Bookmarks Toolbar is gone. I have to go into Options and checkmark it to turn it back on.

Also, Firefox always opens as a smaller window, even though I always maximize the window and shut it down that way.

These problems only occur when I have my Norton Toolbar enabled. If I disable the Norton Toolbar, Firefox will remember my preferences each time I shut down. It opens exactly as it should with Norton's Toolbar disabled. Unfortunately I use Norton's Identity Safe for all my passwords, and I like the protection it offers for virus warnings. So I'd like to continue using it.

Thank you in advance for any suggestions.

Jim using Win7 Pro & Firefox 22.1.22

Each time I restart my Firefox (v 22) the Bookmarks Toolbar is gone. I have to go into Options and checkmark it to turn it back on. Also, Firefox always opens as a smaller window, even though I always maximize the window and shut it down that way. These problems only occur when I have my Norton Toolbar enabled. If I disable the Norton Toolbar, Firefox will remember my preferences each time I shut down. It opens exactly as it should with Norton's Toolbar disabled. Unfortunately I use Norton's Identity Safe for all my passwords, and I like the protection it offers for virus warnings. So I'd like to continue using it. Thank you in advance for any suggestions. Jim using Win7 Pro & Firefox 22.1.22

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems caused by a corrupted localstore.rdf file.

Please contact Norton for issues caused by Norton products.