Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Help! Back button doesn't work, new tabs won't take addresses, restart, refresh & an uninstall haven't done any good

  • 2 respostas
  • 6 têm este problema
  • 2 visualizações
  • Última resposta de Melindalou7

more options

Serious issues. My entire browsing history is missing, website addresses don't show in address bar, back and forward buttons don't work, when I type an address in a new tab, it opens in the old tab only. Tried restarting PC, opening Mozilla without add-ons, refreshing and even uninstalling and reinstalling-nothing is working. I tried to download Places Maintenance Add-On and Mozilla will not do it. No error messages-nothing happens. Help!

Serious issues. My entire browsing history is missing, website addresses don't show in address bar, back and forward buttons don't work, when I type an address in a new tab, it opens in the old tab only. Tried restarting PC, opening Mozilla without add-ons, refreshing and even uninstalling and reinstalling-nothing is working. I tried to download Places Maintenance Add-On and Mozilla will not do it. No error messages-nothing happens. Help!

Todas as respostas (2)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

I really wished that worked, but when I click to download the maintenence plug in, nothing happens. When I try to located the profile manager on firefox, it brings up a blank screen within mozilla. I tried to download the plug-in through Explorer and it can't do it.