Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Do_PostBack Not Defined error when using Hint lookup in Ancestry.co.uk website.

  • 2 respostas
  • 2 têm este problema
  • 7 visualizações
  • Última resposta de mounta

more options

When trying to review a 'Member tree Hint' in the Ancestry.co.uk but FireFox Hangs when selecting a member tree to view and the clicking on the 'Review Member Tree Hints' button, The Java instruction 'javascript:_doPostBack('saveButton1'),"' appears in the bottom left of the screen and Firefox does not respond. When I check the @error Console' (CNTL+SHIFT+J), the last entry shows as 'Referencerror:_doPostBack is not defined'. Works OK on IE and Google Chrome. Has anyone had a similar problem and know how to fix it???

When trying to review a 'Member tree Hint' in the Ancestry.co.uk but FireFox Hangs when selecting a member tree to view and the clicking on the 'Review Member Tree Hints' button, The Java instruction 'javascript:_doPostBack('saveButton1'),"' appears in the bottom left of the screen and Firefox does not respond. When I check the @error Console' (CNTL+SHIFT+J), the last entry shows as 'Referencerror:_doPostBack is not defined'. Works OK on IE and Google Chrome. Has anyone had a similar problem and know how to fix it???

Todas as respostas (2)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Tried all your suggestions to no avail. Problem still exists.