Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I'm having problems & you won't help me.

  • 3 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de cor-el

djhalpin
djhalpin
more options

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

Solução escolhida

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Ler esta resposta 👍 3

Todas as respostas (3)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Solução escolhida

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

djhalpin
djhalpin Autor da pergunta
more options

That solved the problem. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also these articles for some suggestions:

Firefox supports multiple home pages separated by '|' symbols.

If you do not keep changes after a restart then see: