Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

my new tab page is gone and replaced with a white screen. how do I get it back?

  • 2 respostas
  • 2 têm este problema
  • 611 visualizações
  • Última resposta de RoxanneDP

more options

when I click the new tab button on firefox, instead of bringing up the usual page showing what I usually go to, instead there is a white page (no HTML at all) there are no new extensions running and I have done many checks for any malware and bloatware on my computer with none found. I simply can't figure it out.

when I click the new tab button on firefox, instead of bringing up the usual page showing what I usually go to, instead there is a white page (no HTML at all) there are no new extensions running and I have done many checks for any malware and bloatware on my computer with none found. I simply can't figure it out.

Todas as respostas (2)

more options

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can check the browser.newtab.url pref on the about:config page and make sure that it is set to about:newtab.
You can also check if you a a (dimmed) 3x3 grid icon in the top right corner of the about:newtab page to enable the New Tab page (browser.newtabpage.enabled).

more options

thankyou so much! ran the addon and straight away the page came right back, I didn't even have to restart firefox!