We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Software update has been trying to download for more than 24 hours now and is still running; why?

  • 2 respostas
  • 3 têm este problema
  • 10 visualizações
  • Última resposta de ideato

Firefox announced a software update. I accepted and it has been trying to connect to the update server for more than 24 hours now. The mozilla program itself seems to be working fine, but I've just never seen this before. My Mac is less than 6 months old and I have no issues with any other programs. I've tried to run this update before and the same thing happens. This time I thought I'd wait it out, but this is a little crazy. What's going on with the update?

Firefox announced a software update. I accepted and it has been trying to connect to the update server for more than 24 hours now. The mozilla program itself seems to be working fine, but I've just never seen this before. My Mac is less than 6 months old and I have no issues with any other programs. I've tried to run this update before and the same thing happens. This time I thought I'd wait it out, but this is a little crazy. What's going on with the update?

Todas as respostas (2)

Download and update your firefox to latest version of Firefox 18.0.1

Hello mikekim1212, If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.