Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I open a "New Window" or a "link" does so, my customized "add(ed) new toolbar" disappears. FF version up to date.

  • 1 resposta
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de Azdec

more options

I have used the reset preferences option. I had to recreate all items I previously had in the toolbars. And had to "Add a New toolbar" and add the items i had in that, also.

I also used the fix for a corrupt local.rdf file. No joy. At first I did not know why I was losing my custom toolbar. But I started paying extra attention and found out how to recreate the problem. I f a link opened a new window it opened without the custom toolbar. If I closed that window before closing the original window the custom settings where maintained.

If I opened a new window or selected a opened tab to open or duplicate in a new window the custom toolbar was gone. Again, if I closed the "new" window b4 I closed the original window all was good. But if I close the original window and the the new window the next time I open firefox the custom toolbar is gone. Righting clicking on a clear spot of a toolbar to open the "Customize Toolbar" dialog the name of my custom created toolbar is missing also.

Firefox info from the "About" section says Firefox 18 Funnelcake Oct 2012 mozilla17-1.0

I have never had this problem with FF before. I did not post asking for help until I could recreate the problem so that I could tell you when it happened.

I have used the reset preferences option. I had to recreate all items I previously had in the toolbars. And had to "Add a New toolbar" and add the items i had in that, also. I also used the fix for a corrupt local.rdf file. No joy. At first I did not know why I was losing my custom toolbar. But I started paying extra attention and found out how to recreate the problem. I f a link opened a new window it opened without the custom toolbar. If I closed that window before closing the original window the custom settings where maintained. If I opened a new window or selected a opened tab to open or duplicate in a new window the custom toolbar was gone. Again, if I closed the "new" window b4 I closed the original window all was good. But if I close the original window and the the new window the next time I open firefox the custom toolbar is gone. Righting clicking on a clear spot of a toolbar to open the "Customize Toolbar" dialog the name of my custom created toolbar is missing also. Firefox info from the "About" section says Firefox 18 Funnelcake Oct 2012 mozilla17-1.0 I have never had this problem with FF before. I did not post asking for help until I could recreate the problem so that I could tell you when it happened.

Todas as respostas (1)

more options

I did find the problem... It was the DivX Plugin for Firefox. I just found I wasn't using it. I went to Add/Remove Programs and uninstalled it. FYI I am running Windows 7.