Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

how do I downlooad my paid version order number 36-1600865 December 13,2012 ?

  • 3 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de philipp

hcfisch
hcfisch
more options

I lost my paid version of Mozilla Firefox and have given above all the information from my AVG invoice, order confirmation and license so that I can restore what I paid for as noted above.

Thanks for your help,

Herbert C. Fischer

I lost my paid version of Mozilla Firefox and have given above all the information from my AVG invoice, order confirmation and license so that I can restore what I paid for as noted above. Thanks for your help, Herbert C. Fischer

Todas as respostas (3)

philipp
philipp
  • Moderator
more options

hello, mozilla firefox is always open software & provided free of charge to anyone, it can be downloaded at getfirefox.com.

if someone tricked you to pay for it, you should try to get your money back & report them at http://www.mozilla.org/en-US/legal/fraud-report/.

hcfisch
hcfisch Autor da pergunta
more options

I should have made it clearer. I renewed my AVG Firefox license on December 13, 2012 and downloaded the file satisfactorily. And it was working perfectly until 2 days ago when I did something to screw it up. I would like to reload the file as the invoice has my license number. And seems all set to go if I can reload the file. Thanks for your help.

Herb Fischer [email protected]

philipp
philipp
  • Moderator
more options

in this case, please contact AVG's support since we won't be able to solve this issue...