Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to install Firefox on windows

  • 2 respostas
  • 3 têm este problema
  • 19 visualizações
  • Última resposta de Mich29

jellybeanies
jellybeanies
more options

I previously downloaded firefox but uninstalled it due to malware problem. After fixing the malware problem with Malwarebytes, I re-downloaded the Firefox 18 setup file. When I click on it, it starts extracting and then a pop up window appears asking whether to install as administrator or as current user. When I say as current user nothing will happen. When i selected administrator, they prompted me for a password but I did not set any password for the administrator account in the first place.

I previously downloaded firefox but uninstalled it due to malware problem. After fixing the malware problem with Malwarebytes, I re-downloaded the Firefox 18 setup file. When I click on it, it starts extracting and then a pop up window appears asking whether to install as administrator or as current user. When I say as current user nothing will happen. When i selected administrator, they prompted me for a password but I did not set any password for the administrator account in the first place.

Todas as respostas (2)

iamjayakumars
iamjayakumars
more options

If your local user then, your not able to install Firefox.

Instead of Administrator account, if you the account with administrator rights, make use of that account.

Mich29
Mich29
more options

I cannot reinstall Firefox from your website it gives me username then adminstrator wth password! I've tried every password I've ever used & nothing works! Could someone please tell me how I can download it again from the Mozilla website??? My email is [email protected] I uninstalled Firefox because it was giving me so many problems, crashing, freezing, stopped working when I close it! I really liked Firefox & I don't want to go back to IE & I don't like Chrome! So, if there is help--Plzzzzzz?