Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will not allow me to change my homepage from jamm search to the default firefox search page.

  • 4 respostas
  • 11 têm este problema
  • 4 visualizações
  • Última resposta de droy05

more options

I just reinstalled Firefox today after restoring my computer to its factory settings and when I started it up the homepage was something called Jamm search, right above the search bar it said powered by Google, and the regular Google tab things like news and images and the search button are all in french and I can not click them. The Firefox web browser itself is all in English but the homepage and some websites are in french. When I change the homepage to the default Mozilla Firefox page and hit the home button it takes me to it but it will not let me search anything and the word google which is usually right next to the search bar is not their. When I restart Firefox the jamm search homepage is back. I have tried uninstalling and reinstalling Firefox multiple times and have tried using older and beta versions of it as well and it still Brings me to the same homepage. I have also checked in the add-ons area and there is nothing there called jamm search and I have restarted my computer.

I just reinstalled Firefox today after restoring my computer to its factory settings and when I started it up the homepage was something called Jamm search, right above the search bar it said powered by Google, and the regular Google tab things like news and images and the search button are all in french and I can not click them. The Firefox web browser itself is all in English but the homepage and some websites are in french. When I change the homepage to the default Mozilla Firefox page and hit the home button it takes me to it but it will not let me search anything and the word google which is usually right next to the search bar is not their. When I restart Firefox the jamm search homepage is back. I have tried uninstalling and reinstalling Firefox multiple times and have tried using older and beta versions of it as well and it still Brings me to the same homepage. I have also checked in the add-ons area and there is nothing there called jamm search and I have restarted my computer.

Alterado por kebir em

Todas as respostas (4)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Also, make sure you update to Firefox 16 to stay secure. Update Firefox to the latest release

Did this fix your problems? Please report back to us!

more options

This did not work. Firefox seems to think that I am in the UK. http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox. this is what comes up as my homepage. I have upgraded Firefox to the most recent version 16 beta.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check your location as seen by websites.

more options

Go to your C:\ drive in programs (x86) look for the mozilla folder. Inside you will find a mozilla.cfg file. Open it and change the home page in the first line to whatever you want. Save the file with another name. Delete the mozilla.cfg file and rename the file you saved as mozilla.cfg. This will solve the problem.