We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

FF 15 not recognizing installed security certificate

  • 8 respostas
  • 5 têm este problema
  • 11 visualizações
  • Última resposta de Teepot

more options

When I try to login to this site using FF, I get a "Revocation information invalid for this security certificate.". The same site and security certificate works fine in IE 8.

When I try to login to this site using FF, I get a "Revocation information invalid for this security certificate.". The same site and security certificate works fine in IE 8.

Todas as respostas (8)

more options

The reason it works fine in IE8 is because it uses a different security checking method than FF. Which site are you talking about?

more options

The security certificate is from Comodo and has been working fine for years until I upgraded to FF15.

more options

The site is posted in More System Details...

https://mychart.tvc.org/mychart/default.asp

more options

Try to remove the currently stored AddTrust AB -> COMODO SSL CA intermediate certificate in thee Certificate Manager.

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates
more options

That didn't help. I still get the warning about missing revocation information.

more options

the-edmeister I'm not sure what you meant. What "...More System Details..." ?

more options

How do your settings compare with this screen shot:

https://support.mozilla.org/media/uploads/gallery/images/2012-09-14-13-14-17-751596.png

On the left is from

orange Firefox button or classic Tools menu > Options > Advanced > Encryption

On the right is the site's certificate, displayed by clicking the padlock icon next to the URL > More information > View Certificate > Details tab


The "More system details" is a link next to your original post.

Alterado por jscher2000 - Support Volunteer em

more options

jscher2000:

Mine looks just like the image you posted. I ran validation on it before I posted here. I've also deleted and reinstalled the security certificate. While writing this post, I realized that I haven't tried it with all my add-ons disabled. I'll do that and post the results.