We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't follow the syncing directions.

  • 3 respostas
  • 2 têm este problema
  • 10 visualizações
  • Última resposta de ideato

mtyrrell@stonehill.edu
[email protected]
more options

I want to sync my office laptop with my home laptop. The directions ask for the recovery key . When I go to Firefox>Preferences>Sync, I am supposed to choose Manage Account, but that is not an option provided.

I want to sync my office laptop with my home laptop. The directions ask for the recovery key . When I go to Firefox>Preferences>Sync, I am supposed to choose Manage Account, but that is not an option provided.

Todas as respostas (3)

Ibai
Ibai
  • Administrator
more options

Hi!

You should create an account in one of the computers and follow those steps in that one to get the recovery key. If you don't have "Manager Account" that means that you haven't set Sync in that computer yet.

mtyrrell@stonehill.edu
[email protected] Autor da pergunta
more options

I have entered the account name and password on both computers. Both are MacBook Pro laptops running 10.7.3. I have gone through the set up sync steps many times and typed in those 12 letters many times, but I can never see "Manager Account" or the Recovery key.

ideato
ideato
more options

see if these links helps:

How do I set up Firefox Sync?

How to sync Firefox settings between computers

How do I manage my Firefox Sync account?


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.