Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Trying to update: when dragging icon to my applications folder it says "We cannot update because you don't have sufficient privilidges to update some of the items" how do I move forward?

  • 1 resposta
  • 1 tem este problema
  • 9 visualizações
  • Última resposta de Ibai

more options

when trying to update to the latest version of Firefox. I installed and was to the point where I drag the FF icon into my applications folder. Then a window pops up that says I already have an older version that already exists, would I like to update to newer version. I select Ok. Then another window says " update cannot be completed because I don't have sufficient privileges to update....

please advise.

when trying to update to the latest version of Firefox. I installed and was to the point where I drag the FF icon into my applications folder. Then a window pops up that says I already have an older version that already exists, would I like to update to newer version. I select Ok. Then another window says " update cannot be completed because I don't have sufficient privileges to update.... please advise.

Todas as respostas (1)

more options

Hi!

Make sure that you are logged in as Administrator.

You can check that by going to System Preferences -> Users and Groups

If you don't have an Admin account, ask the owner to update Firefox for you.

Best, Ibai