Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

what do you do when "CSRF verification failed?"

  • 8 respostas
  • 36 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

Forbidden (403)

CSRF verification failed. Request aborted.

You are seeing this message because this HTTPS site requires a 'Referer header' to be sent by your Web browser, but none was sent. This header is required for security reasons, to ensure that your browser is not being hijacked by third parties.

If you have configured your browser to disable 'Referer' headers, please re-enable them, at least for this site, or for HTTPS connections, or for 'same-origin' requests.

Forbidden (403) CSRF verification failed. Request aborted. You are seeing this message because this HTTPS site requires a 'Referer header' to be sent by your Web browser, but none was sent. This header is required for security reasons, to ensure that your browser is not being hijacked by third parties. If you have configured your browser to disable 'Referer' headers, please re-enable them, at least for this site, or for HTTPS connections, or for 'same-origin' requests.

Todas as respostas (8)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go Tools Menu -> Clear Recent History -> Time range to clear: select EVERYTHING -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click "Clear Now"

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache) click Clear Now button

-> Click OK on Options window

Check and tell if its working.

more options

still not working. same problem.

more options

Alterado por Hasan em

more options

that didn't help either. Do you know how to make Firefox send a "Referer header" like the 403 message suggests?

more options
more options

I don't know why Firefox won't load this type of page, but it works on Internet Explorer, so I guess I'll just use that. Thanks for trying to help though.

more options
more options

CSRF protection is done via cookies, so make sure that you do not block cookies from that website.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"