Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 5: reload button is greyed out!

  • 3 respostas
  • 12 têm este problema
  • 9 visualizações
  • Última resposta de the-edmeister

more options

Firefox 5: reload button is greyed out!

This happens on Yahoo! (my browser homepage) and even on this site. Note: No URL is displayed when this happens.

Screenshot

I opened a new browser to get troubleshooting info. Same issue. When I closed the troubleshooting tab, the original page now shows the URL and the reset button is enabled...

(When I closed it and opened a new page -- the issue returns.)

I didn't have this issue with Firefox 4.

Firefox 5: reload button is greyed out! This happens on Yahoo! (my browser homepage) and even on this site. Note: No URL is displayed when this happens. [http://i54.tinypic.com/20fdkkg.jpg Screenshot] I opened a new browser to get troubleshooting info. Same issue. When I closed the troubleshooting tab, the original page now shows the URL and the reset button is enabled... (When I closed it and opened a new page -- the issue returns.) I didn't have this issue with Firefox 4.

Solução escolhida

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Solução escolhida

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I might have resolved my issue. When I read the troubleshooting information, I noticed that I still had the "NetExtender" plug-in installed.

This was used to access the VPN at my last job. Since I didn't need it anymore, I deleted it -- and I haven't seen the issue since.  :-)

more options

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.