Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

While trying to setup sync, nothing happens after clicking on connect.

  • 2 respostas
  • 2 têm este problema
  • 8 visualizações
  • Última resposta de Hopiu

Hopiu
Hopiu
more options

I am trying to set up sync on a desktop computer (os x) with firefox 5. I tried by clicking Firefox -> Settings -> Sync -> Set up sync, now both of the buttons "new account" and "connect" don't show any reaction after clicking them. Here's a short summary of the about:sync-log: 1308732689880 Service.Main DEBUG Skipping client data removal: no cluster URL. 1308732689881 Service.Main INFO Service reset. 1308732689882 Engine.Clients DEBUG Resetting clients last sync time 1308732689882 Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1308732689883 Engine.Forms DEBUG Resetting forms last sync time 1308732689884 Engine.History DEBUG Resetting history last sync time 1308732689884 Engine.Passwords DEBUG Resetting passwords last sync time 1308732689885 Engine.Prefs DEBUG Resetting prefs last sync time 1308732689886 Engine.Tabs DEBUG Resetting tabs last sync time 1308732689887 CollectionKeys INFO Clearing CollectionKeys...

I am trying to set up sync on a desktop computer (os x) with firefox 5. I tried by clicking Firefox -> Settings -> Sync -> Set up sync, now both of the buttons "new account" and "connect" don't show any reaction after clicking them. Here's a short summary of the about:sync-log: 1308732689880 Service.Main DEBUG Skipping client data removal: no cluster URL. 1308732689881 Service.Main INFO Service reset. 1308732689882 Engine.Clients DEBUG Resetting clients last sync time 1308732689882 Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1308732689883 Engine.Forms DEBUG Resetting forms last sync time 1308732689884 Engine.History DEBUG Resetting history last sync time 1308732689884 Engine.Passwords DEBUG Resetting passwords last sync time 1308732689885 Engine.Prefs DEBUG Resetting prefs last sync time 1308732689886 Engine.Tabs DEBUG Resetting tabs last sync time 1308732689887 CollectionKeys INFO Clearing CollectionKeys...

Todas as respostas (2)

Ibai
Ibai
  • Administrador
more options

Hi!

You should open a bug directly in Bugzilla. The engineers will take a look to it.

Thanks!!

Alterado por Ibai em

Hopiu
Hopiu Autor da pergunta
more options

To anyone else having this problem: removing key3.db & signons.sqlite from my firefox profile solved the problem.

Alterado por Hopiu em