Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I click on Update, the "Connecting to Server" runs and does not stop or seem to connect. What to do?

  • 3 respostas
  • 4 têm este problema
  • 11 visualizações
  • Última resposta de cor-el

more options

Recently I upgraded to Firefox 4. Since then, at least once a week, I get a message to update, but when I click on "update" a message "connecting to server" appears that runs and runs and nothing else happens. No update! I don't know what to do.

Recently I upgraded to Firefox 4. Since then, at least once a week, I get a message to update, but when I click on "update" a message "connecting to server" appears that runs and runs and nothing else happens. No update! I don't know what to do.

Todas as respostas (3)

more options

If you have problems with updating then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

I downloaded Firefox 4.0, then trashed the current Firefox application, but find no way to install the new version. Previously there was an "install" box to click on, but not now. What must I do to install the new download?

more options