Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't use my fingerprint password manager since I added the newest version of Firefox

  • 3 respostas
  • 11 têm este problema
  • 15 visualizações
  • Última resposta de ChasFudge

conniepj
conniepj
more options

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

Todas as respostas (3)

TonyE
TonyE
  • Moderator
more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

conniepj
conniepj Autor da pergunta
more options

Wow, what a shame. Until I can get in touch with HP to see what they are going to do, my computer is only 6 months old, I have had to abandon FireFox for Google Chrome to get the device to work. Shouldn't be happening on a 6 month old product!

ChasFudge
ChasFudge
more options

Chrome works, IE9 works, so it must be Mozilla.