Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Chase Bank recently did maintenance to their system. Since their web pages load extremely slow (minutes) with Firefox 3.6. I go to windows explorer without this issue. Anyone know what the issue could be?

  • 2 respostas
  • 2 têm este problema
  • 8 visualizações
  • Última resposta de cor-el

more options

Since Chase Bank performed an upgrade to their system about 2 weeks ago, their web pages load in about 90 seconds to Firefox. I switch to IE to try loading the Chase site and it loaded OK.

Anyone have any ideas as to a possible conflict? I also am running Norton 360 new version.

Since Chase Bank performed an upgrade to their system about 2 weeks ago, their web pages load in about 90 seconds to Firefox. I switch to IE to try loading the Chase site and it loaded OK. Anyone have any ideas as to a possible conflict? I also am running Norton 360 new version.

Todas as respostas (2)

more options

On my old desktop with XP, chase.com/freedom takes many minutes to load. Likewise, no problems using Explorer.

On my new Windows 7 laptop, no apparent problem at all.

Both computers have the latest Firefox download.

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: