Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

useing firefox then it stops and says not responding this can happen every five minutes

  • 3 respostas
  • 18 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

firefox stops responding then if i click the mouse again the screen goes white, i then have to close at bottom of page and staragain this is happening repeatadly. i have up dated plugins this did not help i have done all other updates available.

firefox stops responding then if i click the mouse again the screen goes white, i then have to close at bottom of page and staragain this is happening repeatadly. i have up dated plugins this did not help i have done all other updates available.

Todas as respostas (3)

more options

Is this only certain sites, for example ones with lots of video content. You also need to consider what else your computer is doing, possibly as automated background tasks such as

  • security updates or scans
  • disk indexing
  • downloads

You could try running with minimal extensions enabled and use Task Manager to check ( Ctrl+Alt+Del; or on newer windows machines Ctrl+Shift+Esc) what is running and how busy the CPU is.

See also

more options

thanks for you reply john99 i don't think its that as all i am doing is checking email . i dont think it could cope with two things at once.

more options

See also:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: