Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I changed my Yahoo password, and now I'm being asked to log in whenever I start Firefox in order to access my Yahoo home page.

  • 3 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de Kashinka

Kashinka
Kashinka
more options

I downloaded Saved Password Editor and tried to add my new password to my Yahoo home page, but I am still being asked to sign in. Previously, my home page would load automatically, without my having to sign in.

I downloaded Saved Password Editor and tried to add my new password to my Yahoo home page, but I am still being asked to sign in. Previously, my home page would load automatically, without my having to sign in.

Todas as respostas (3)

ddawson
ddawson
more options

It might be a cookie problem. Try deleting your Yahoo!-related cookies, then signing in with the "Keep me signed in" box checked.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Other things that need attention:

Your user agent shows that it has been corrupted by the MEGAUPLOAD Toolbar, Firefox/3.6 instead of Firefox/3.6.12 

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6 MEGAUPLOAD 1.0 ( .NET CLR 3.5.30729)

See Web sites or add-ons incorrectly report incompatible browser

Kashinka
Kashinka Autor da pergunta
more options

Thank you both for your suggestions. I did everything you said but I'm still having this problem.

One weird feature of this is that I am only having this issue on my home computer. At work I do not use my Yahoo portal as my home page, but I do have it bookmarked, and I am never asked to log in, either to my portal page or my e-mail account.

Perhaps that helps to narrow down the problem?