Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

how do I get rid of distracting wallpaper at top and bottom of viewing screen?

  • 1 resposta
  • 11 têm este problema
  • 3 visualizações
  • Última resposta de Helper7677

more options

Suddenly, two greenish bands appeared at the top and bottom of the viewing screen. The top right of the screen has small branches from a tree with multiple pink flowers. This modification of the screen is distracting and irritating. How do I get rid of it?

Suddenly, two greenish bands appeared at the top and bottom of the viewing screen. The top right of the screen has small branches from a tree with multiple pink flowers. This modification of the screen is distracting and irritating. How do I get rid of it?

Todas as respostas (1)

more options

Sounds like you have installed a Persona. Tools > Add-ons > Themes, click Default, click "Use theme". See: https://support.mozilla.com/en-US/kb/Using+themes+with+Firefox#Managing_themes_and_personas



The information submitted with your question indicates that you have out of date plugins with known security issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Java: