Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After updating, Firefox will not start so I have to reinstall using 3.0RC1

  • 1 resposta
  • 3 têm este problema
  • 1 exibição
  • Última resposta de cor-el

jsex
jsex
more options

Every time I try to update Firefox, all goes well with the process until I try to start the updated program. Nothing happens. In Task Manager, no Firefox is shown as running. No response to clicking on either the icon on desktop or firefox.exe in windows explorer. I am running from an older update, 3.0 RC1.

Every time I try to update Firefox, all goes well with the process until I try to start the updated program. Nothing happens. In Task Manager, no Firefox is shown as running. No response to clicking on either the icon on desktop or firefox.exe in windows explorer. I am running from an older update, 3.0 RC1.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Don't remove personal data when uninstalling.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall