Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I'm suspicious about a notice of an available Firefox upgrade. Is there any way to confirm that I downloaded a true copy?

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Tom Farrow

more options

The details are hazy because, after downloading a "latest Firefox update", my Windows XP Pro installation went crazy. I was unable to access the Internet; my system "hung" (became unresponsive to everything); and, after tripping poweroff or restart buttons, would not boot to any usable state but Safe Mode.

This happened

Every time Firefox opened

I upgraded (?) to the latest version of Firefox (3.64, I think)

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

The details are hazy because, after downloading a "latest Firefox update", my Windows XP Pro installation went crazy. I was unable to access the Internet; my system "hung" (became unresponsive to everything); and, after tripping poweroff or restart buttons, would not boot to any usable state but Safe Mode. == This happened == Every time Firefox opened == I upgraded (?) to the latest version of Firefox (3.64, I think) == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Todas as respostas (3)

more options

Hi gator, Where did you see the update notice? -Taddle

more options

Taddle,

A window popped up. I think it was when I opened Firefox, though, with the passage of time, I can't accurately recall whether that was the case or if it popped up when I connected to the Internet. My only clear recollection is that, when I clicked on the "Upgrade" button, I remember thinking, "That Firefox image looks a bit fuzzy.

Since there's no downloaded upgrade file, there's no way to compare a checksum with the original file. Is there any other way to test whether the upgrade is genuine? I guess that's a question for the developers.

--Gator sends

more options

Have you received reports of Firefox 3.6.x not "playing well" with avast! 5.0 anti-virus? avast! 5.0 seems to cause other problems on my system.