Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

when i try to open a url from a search, it always goes to a random search engine, not the web page

  • 1 resposta
  • 0 tem este problema
  • 2 visualizações
  • Última resposta de JYOuyang

more options

If I do a search for something, I get the Google search fine, when I click on a link it never goes to the site, it always goes to a random search engine and sometimes freezes my computer. I created a new, alternate profile, but it does it on that one too.

If I do a search for something, I get the Google search fine, when I click on a link it never goes to the site, it always goes to a random search engine and sometimes freezes my computer. I created a new, alternate profile, but it does it on that one too.

Todas as respostas (1)

more options

If it's happening on more than one profile, it sounds like a malware redirectiing you. Try doing an antivirus scan first.

Free antivirus:

http://www.avast.com/eng/programs.html http://www.avira.com/en/download/index.html

Malware program recommendations:

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/