Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My firefox crashes every time I open it.

  • 1 resposta
  • 1 tem este problema
  • 14 visualizações
  • Última resposta de Morbus

more options

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.

This happened

Every time Firefox opened

I tried to remove a program from my computer

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well. == This happened == Every time Firefox opened == I tried to remove a program from my computer == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

Todas as respostas (1)

more options

Hello Pam.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it