Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

I can't send or receive e-mails. It doesn't recognize my e-mail address.

more options

I stopped getting e-mails. I can't send e-mails. It tells me to enter a password but rejects even my e-mail address. It stopped working on my computer 9/8/24 and on my phone 9/9/24. It won't let me reset my password because it doesn't recognize my e-mail address so it can send me a code.

I stopped getting e-mails. I can't send e-mails. It tells me to enter a password but rejects even my e-mail address. It stopped working on my computer 9/8/24 and on my phone 9/9/24. It won't let me reset my password because it doesn't recognize my e-mail address so it can send me a code.

Todas as respostas (1)

more options

If it isn't working on your 'phone it isn't a Thunderbird problem and you'll need to seek help with whoever your e-mail provider is.

A lot of them provide the ability to deal with e-mail on a web-site in a browser so you could try that. Obviously I don't know your details so can't be more specific.

Útil?

Faça uma pergunta

É necessário entrar na sua conta para responder a publicações. Faça uma nova pergunta, se ainda não tiver uma conta.