Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Sending emails

  • 3 respostas
  • 0 tem este problema
  • 18 visualizações
  • Última resposta de david

more options

Hi Cannot send emails via Thunderbird. Sending an email via [email protected] failed (as do my others addresses - not tested this time) with message "Mail server responded - Authentication Code Require (VM401). can you help please? Have been having email problems with Virgin Media for some time now and it has got worse I can receive emails

Hi Cannot send emails via Thunderbird. Sending an email via [email protected] failed (as do my others addresses - not tested this time) with message "Mail server responded - Authentication Code Require (VM401). can you help please? Have been having email problems with Virgin Media for some time now and it has got worse I can receive emails

Todas as respostas (3)

more options

Maybe if you post a screenshot of your SMTP server settings, someone here may have suggestions.

more options

Thanks David - I'll do my best but I recall being able to view SMTP, POP3 and IMAP settings but they appear to be scant and I do not appear to be able to access them. Also the password listing facility in Thunderbird is beginning to look somewhat empty. Pretty certain that I've not personally deleted them!

Sorry. Will carry out another check up. I am also having difficulties with Virgin Media emails generally as I read a rumor they were attempting to get rid of @ntlworld.com. Is there any truth in that.

more options

to see SMTP settings - click 'acount settings' - scroll down left side to 'Outgoing servers (SMTP) and do screenshot of the account's SMTP settings there. I know nothing about ntlworld.com Passwords are at settings>privacy&security: click 'saved passwords' and then 'show passwords'