We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Trouble getting emails after changing from POP to IMAP

  • 1 resposta
  • 0 tem este problema
  • 6 visualizações
  • Última resposta de sfhowes

more options

For many years I have been using Mozilla Thunderbird for my emails. I have 3 email accounts Gmail and two Bigpond accounts. The Bigpond accounts were set up as POPs.

However, I recently bought a new mobile phone from Telstra and when the technician was setting it up for me he suggested it would be a good idea to be able to access my Bigpond emails as well as having Gmail. This required using the IMAP settings.

I have attempted to change the Thunderbird settings for my Bigpond email accounts to IMAP and eventually I have this working "sort of". I am not sure if I am receiving all my mail and when I do it seems to download about a day late - so not getting emails for today until either very late in the day or the next day.

Can you please help.

Thank you, Sue.

For many years I have been using Mozilla Thunderbird for my emails. I have 3 email accounts Gmail and two Bigpond accounts. The Bigpond accounts were set up as POPs. However, I recently bought a new mobile phone from Telstra and when the technician was setting it up for me he suggested it would be a good idea to be able to access my Bigpond emails as well as having Gmail. This required using the IMAP settings. I have attempted to change the Thunderbird settings for my Bigpond email accounts to IMAP and eventually I have this working "sort of". I am not sure if I am receiving all my mail and when I do it seems to download about a day late - so not getting emails for today until either very late in the day or the next day. Can you please help. Thank you, Sue.

Todas as respostas (1)

more options

How did you change from POP to IMAP? It's not possible by just changing the settings - the account has to be added as an existing mail account with IMAP server type and settings.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account