Cookies
Trying to get to my new EDF energy account but each time I put in my password a message tells me I dont allow cookies therefore I am unable to open my account
Todas as respostas (4)
Did you verify with Firefox FAQ here that it's not blocking something:
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
It may be your settings for Enhanced Tracking Protection. When on the site, try the Page Info window which you get with ctl+i. On the Permissions tab go to Set cookies and select Allow or Allow for Session.
https://support.mozilla.org/en-US/kb/firefox-page-info-window
https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode
I notice that you have some Norton extensions installed and are active, but Norton doesn't appear under the SecuritySoftware header in the Troubleshooting Information.
Addons:
{name: Norton Home Page, type: extension, version: 3.21.0.6, isActive: TRUE, id: [email protected]}
{name: Norton Safe Search, type: extension, version: 3.21.0.6, isActive: TRUE, id: [email protected]}
{name: Norton Safe Web, type: extension, version: 3.20.0.17, isActive: TRUE, id: [email protected]}
SecuritySoftware: registeredAntiVirus: Microsoft Defender Antivirus registeredAntiSpyware: registeredFirewall: Windows Firewall
Alterado por cor-el em
Does it still happen in Troubleshoot Mode?