Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will not load URLs or settings page

  • 2 respostas
  • 0 tem este problema
  • 9 visualizações
  • Última resposta de paulj

more options

Windows 10, Firefox will not load URLs or settings page. Uninstalled Firefox and downloaded a new copy. Upon install system error message attached appeared but browser appeared with all my bookmarks and loading error message (attached with bookmarks erased). New pages will not load.

Windows 10, Firefox will not load URLs or settings page. Uninstalled Firefox and downloaded a new copy. Upon install system error message attached appeared but browser appeared with all my bookmarks and loading error message (attached with bookmarks erased). New pages will not load.
Capturas de tela anexadas

Solução escolhida

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.


Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.


more options

Did you recently uninstall an application that was using Visual C+ runtime components? No, but I noticed the same named file was in am update to the Zoom app on 3/23. I reinstalled Visual C+ and that solved problem.

Thanks.