Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Devices aren't really synced

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.
Capturas de tela anexadas

Todas as respostas (1)

more options

I wouldn't rely on what Firefox View shows.

If you have installed Firefox on the mobile device and have connected to the same Firefox Account by using the email and password (Option 2) then you should see your email address in the Settings menu.

Make sure that you haven't enabled power saving mode on the mobile device.

What devices show as connected on the Firefox Account Settings page ?