continui crash
Buongiorno da alcune settimane thunderbird spesso crasha, apparentemente senza motivo, anche mentre non ci sto lavorando. Uso windows 10 aggiornato non ci sono componenti aggiuntivi installati ed utilizzo posta e calendari gmail e posta certificata aruba e twtcert.
questa i dati del crash:
AdapterDeviceID: 0x041e
AdapterDriverVersion: 20.19.15.4531
AdapterSubsysID: 00000000
AdapterVendorID: 0x8086
Add-ons: default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0
AvailablePageFile: 3651145728
AvailablePhysicalMemory: 2015174656
AvailableVirtualMemory: 138520989081600
BackgroundTaskMode: 0
BlockedDllList:
BuildID: 20221115143058
CPUMicrocodeVersion: 0x27
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true
CrashTime: 1669281382
DOMFissionEnabled: 1
DOMIPCEnabled: 1
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
HeadlessMode: 0
InstallTime: 1669138025
LauncherProcessState: 0
ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["wscapi.dll","winmmbase.dll","TaskFlowDataEngine.dll","ntshrui.dll","edputil.dll","thumbcache.dll","explorerframe.dll","dataexchange.dll","wdmaud.drv","midimap.dll","cscapi.dll","msacm32.dll","msacm32.drv","twinapi.dll","pcacli.dll","Windows.Security.Integrity.dll","ksuser.dll","msimg32.dll","wshbth.dll","Windows.StateRepositoryPS.dll","linkinfo.dll","winmm.dll","cdp.dll","Windows.Shell.ServiceHostBuilder.dll","usp10.dll","pnrpnsp.dll","NapiNSP.dll","sfc_os.dll","OneCoreCommonProxyStub.dll","ondemandconnroutehelper.dll","mpr.dll","wininet.dll","mlang.dll","comctl32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","dbghelp.dll","secur32.dll","dbgcore.dll","webauthn.dll","srvcli.dll","urlmon.dll","OneCoreUAPCommonProxyStub.dll","iertutil.dll","mscms.dll","ColorAdapterClient.dll","rasadhlp.dll","FWPUCLNT.DLL","WindowsCodecs.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","twinapi.appcore.dll","WindowManagementAPI.dll","winhttp.dll","npmproxy.dll","avrt.dll","dhcpcsvc6.DLL","Windows.UI.AppDefaults.dll","dhcpcsvc.dll","BCP47mrm.dll","winnsi.dll","MMDevAPI.dll","Bcp47Langs.dll","AudioSes.dll","policymanager.dll","version.dll","netprofm.dll","propsys.dll","nlaapi.dll","winrnr.dll","wsock32.dll","wtsapi32.dll","d3d11.dll","WinTypes.dll","dcomp.dll","dsreg.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","cfgmgr32.dll","msvcp_win.dll","wintrust.dll","win32u.dll","bcrypt.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","setupapi.dll","shlwapi.dll","kernel32.dll","gdi32.dll","user32.dll","combase.dll","oleaut32.dll","clbcatq.dll","rpcrt4.dll","advapi32.dll","nsi.dll","msctf.dll","ws2_32.dll","shell32.dll","imm32.dll","SHCore.dll","sechost.dll","msvcrt.dll","ole32.dll","psapi.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","freebl3.dll","nssckbi.dll","softokn3.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]}
Notes:
FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 58007
StartupCrash: 0
StartupTime: 1669278971
SubmittedFrom: Client
SystemMemoryUsePercentage: 76
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221115143058","version":"102.5.0","vendor":null,"displayVersion":"102.5.0","platformVersion":"102.5.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8065,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"it-IT","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2311},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 4400","vendorID":"0x8086","deviceID":"0x041e","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4531","driverDate":"9-29-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Norton Security"],"antispyware":null,"firewall":["Norton Security"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"it","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"IT","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
Throttleable: 1
TotalPageFile: 11409633280
TotalPhysicalMemory: 8456843264
TotalVirtualMemory: 140737488224256
URL:
UptimeTS: 24111.43257
User32BeforeBlocklist: 1
Version: 102.5.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: it
Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.
Todas as respostas (1)
Succede anche in MRP? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird