Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Videos not playing in Firefox

  • 1 resposta
  • 0 tem este problema
  • 5 visualizações
  • Última resposta de cor-el

more options

Recently got a new computer and most websites will not play videos. Youtube works, Netflix does not (Netflix Error F7701-1003), Reddit video player does not, https://www.pexels.com/videos/ doers not.

I have tried troubleshooting mode, reinstalling firefox, have made sure it is up to date, cleared cache, and I'm not using any addons.

These videos work in Edge so I don't think it's my drivers (checked that they are up to date).

Recently got a new computer and most websites will not play videos. Youtube works, Netflix does not (Netflix Error F7701-1003), Reddit video player does not, https://www.pexels.com/videos/ doers not. I have tried troubleshooting mode, reinstalling firefox, have made sure it is up to date, cleared cache, and I'm not using any addons. These videos work in Edge so I don't think it's my drivers (checked that they are up to date).

Todas as respostas (1)

more options

See:

Make sure Firefox isn't set to run in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.