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Thunderbird update--search not working properly

  • 1 resposta
  • 2 têm este problema
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  • Última resposta de Toad-Hall

victoria32
victoria32
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Opened Thunderbird today and saw it had updated to version 102.3.0. However, the email search function is now not working properly. Searching generates results, but when I click on "Show results as list", I get a page where no results show up in the search pane; where the body of the email should appear, I only see the Thunderbird "welcome" message. Ditto for clicking on individual emails.

Screenshots attached. Image 1 shows search results. Image 2 shows result when I click on "Show results as list". Image 3 shows result when I click on any individual email.

I've tried closing and re-opening Thunderbird, and re-booting my PC. Nothing works.

Please help! I have a huge email archive for my work that I use and search every day. Non-functioning search is a major problem for me. Thank you.

Opened Thunderbird today and saw it had updated to version 102.3.0. However, the email search function is now not working properly. Searching generates results, but when I click on "Show results as list", I get a page where no results show up in the search pane; where the body of the email should appear, I only see the Thunderbird "welcome" message. Ditto for clicking on individual emails. Screenshots attached. Image 1 shows search results. Image 2 shows result when I click on "Show results as list". Image 3 shows result when I click on any individual email. I've tried closing and re-opening Thunderbird, and re-booting my PC. Nothing works. Please help! I have a huge email archive for my work that I use and search every day. Non-functioning search is a major problem for me. Thank you.
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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Try rebuilding the global database: https://support.mozilla.org/en-US/kb/rebuilding-global-database

  • Menu icon > Help > More TRoubleshooting Information
  • Under 'Application Basics' - half way -Profile Folders - click on 'Open Folder'

It opens a new window showing contents of profile name folder.

  • Exit Thunderbird now - this is important.
  • delete the :global-messages-db.sqlite file

Start Thunderbird Allow it time to go through the process of checking for new mail and rebuilding etc. Then try searching again.