Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

new password request for outgoing mail

  • 3 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de tabkelly

more options

Incoming email is working well, but outgoing is broken. Tried to send an email today and got a request for outgoing email password. the last outgoing email from the account on this computer was Feb 14. the account is an old Verizon account now AOL. The same account has no problem with outgoing from my iPhone using the ios default email app.

Incoming email is working well, but outgoing is broken. Tried to send an email today and got a request for outgoing email password. the last outgoing email from the account on this computer was Feb 14. the account is an old Verizon account now AOL. The same account has no problem with outgoing from my iPhone using the ios default email app.

Todas as respostas (3)

more options

Are you using an app password for the Verizon/AOL account?

https://support.mozilla.org/en-US/questions/1364324

more options

I did have to use an app that generated new 16 character password a couple months ago. Sorry for the delayed response, did not expect a quick response, thanks.

more options

Got to preferences, found saved password, and realized the incoming was still the 16 character code, but the outgoing had reverted to an ancient password. Deleted the outgoing, restarted TB, tried to send an email, entered the new pw. All is well. Again thanks.