Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird version91.5.1 does not fully open.

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de david

JimfromMA
JimfromMA
more options

I think Thunderbird got corrupted during upgrade to version 91.5.1 on 1/30/22. Is there a way to retrieve my address book and old emails? If I download and install latest version, will the new version find my existing version and find address book and old emails. I tried running windows 10 in safe mode and Thunderbird in trouble shooting mode but thunderbird did not fully open. thanks,

I think Thunderbird got corrupted during upgrade to version 91.5.1 on 1/30/22. Is there a way to retrieve my address book and old emails? If I download and install latest version, will the new version find my existing version and find address book and old emails. I tried running windows 10 in safe mode and Thunderbird in trouble shooting mode but thunderbird did not fully open. thanks,

Todas as respostas (1)

david
david
  • Top 10 Contributor
more options

I suggest reinstalling. That does not delete the user profile folder. Once installed, click the Windows icon on task bar, type run and on next menu, enter thunderbird.exe -p which starts the profile manager. From that menu, it shows the existing profiles.