Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox Startup

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Rickster213

more options

EVERY time I start Firefox (and I keep it updated) after a Windows 10 initial start or restart, instead of coming up on my Home page, I get a message that it can't open the last page I was working on. This is rather annoying. All I have to do is click on the home icon to get there, but I don't understand why the first time I start Firefox it doesn't just come up on my home page.

Under settings, I DON'T have a check-mark by "Open previous windows and tabs", so why is it even trying? It seems like a bug to me, but if that was true, I'm sure it would have been fixed by now (because this has been going on as long as I can remember) so I'd be curious to hear some comments about this.

Thanks for any comments.

EVERY time I start Firefox (and I keep it updated) after a Windows 10 initial start or restart, instead of coming up on my Home page, I get a message that it can't open the last page I was working on. This is rather annoying. All I have to do is click on the home icon to get there, but I don't understand why the first time I start Firefox it doesn't just come up on my home page. Under settings, I DON'T have a check-mark by "Open previous windows and tabs", so why is it even trying? It seems like a bug to me, but if that was true, I'm sure it would have been fixed by now (because this has been going on as long as I can remember) so I'd be curious to hear some comments about this. Thanks for any comments.

Solução escolhida

That screen indicates that Firefox is trying to perform a crash recovery. It raises the question, why does Firefox think it crashed?

During a normal shutdown, assuming you allow Firefox to save history, Firefox creates a session history file in your profile folder named sessionstore.jsonlz4, and updates a file named sessionCheckpoints.json to indicate everything went normally. So what could go wrong?

(1) Not shutting down fully

Do you close out Firefox using the menu (menu > Exit, or on the menu bar, File > Exit)? That has the best chance of the two files updating correctly.

(2) Files being removed

If you have a cleaning/privacy program like CCleaner running at system startup, it might be removing the sessionstore.jsonlz4 file or modifying other browser data.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

That screen indicates that Firefox is trying to perform a crash recovery. It raises the question, why does Firefox think it crashed?

During a normal shutdown, assuming you allow Firefox to save history, Firefox creates a session history file in your profile folder named sessionstore.jsonlz4, and updates a file named sessionCheckpoints.json to indicate everything went normally. So what could go wrong?

(1) Not shutting down fully

Do you close out Firefox using the menu (menu > Exit, or on the menu bar, File > Exit)? That has the best chance of the two files updating correctly.

(2) Files being removed

If you have a cleaning/privacy program like CCleaner running at system startup, it might be removing the sessionstore.jsonlz4 file or modifying other browser data.

more options

Thanks for your reply. Yes, I tend to just "x" out of Firefox. I try to remember now to File - Exit.