Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

verizon email and password not working

  • 4 respostas
  • 2 têm este problema
  • 20 visualizações
  • Última resposta de yourtheone7

more options

I wiped my hard drive and resinstalling everything. I cannot get TB to load my old verizon email. I can get my verizon email at the web aol address, and I can put in my gmail address in TB so I know TB is working, but not my old verizon address and password? It says configuration found in database, in green, but then in about 2 minutes later it says unable to log in at server. Probably wrong configuration username or password in yellow. I changed the password when I log into the web mail, and used that new one to try to get TB to log in to my verizon account but it still will not. Any Ideas??? I will gladly pay anyone who can figure this out. Thank you, Joaquin

I wiped my hard drive and resinstalling everything. I cannot get TB to load my old verizon email. I can get my verizon email at the web aol address, and I can put in my gmail address in TB so I know TB is working, but not my old verizon address and password? It says configuration found in database, in green, but then in about 2 minutes later it says unable to log in at server. Probably wrong configuration username or password in yellow. I changed the password when I log into the web mail, and used that new one to try to get TB to log in to my verizon account but it still will not. Any Ideas??? I will gladly pay anyone who can figure this out. Thank you, Joaquin

Solução escolhida

Create an app password:

https://help.aol.com/articles/Create-and-manage-app-password

Remove the entries from Saved Passwords in Preferences, restart TB, enter the app password instead of the account password when prompted.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

A Verizon account requires an app password, unless you use AOL servers and OAuth2 authentication.

See https://support.mozilla.org/en-US/questions/1361878

more options

Hi sfhowes: Thank you for responding. Your time is worth something, I want to compensate you for your time. I am not sure what an app password is. When I go to add mail account and put in my verizon email and password it says incoming server already exists. I don't know what to do next. thank you Joaquin

more options

Solução escolhida

Create an app password:

https://help.aol.com/articles/Create-and-manage-app-password

Remove the entries from Saved Passwords in Preferences, restart TB, enter the app password instead of the account password when prompted.

more options

Solved, You Are The Man. What do I owe you brother? Thank you so much. Joaquin