Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to Sync on Android Firefox

  • 5 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Paul

killerer
killerer
more options

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

Todas as respostas (5)

killerer
killerer Autor da pergunta
more options

screenshort attached

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Okay...so, you have approved it on your other device?

killerer
killerer Autor da pergunta
more options

yes i have. but it stays stuck like at shown in the screenshot above.

Alterado por killerer em

killerer
killerer Autor da pergunta
more options

tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?