Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

problem following upgrade to big sur

  • 1 resposta
  • 1 tem este problema
  • 17 visualizações
  • Última resposta de FredMcD

more options

I recently upgraded my iMac operating system from Mohave to Big Sur and now find I am unable to login to Facebook using FireFox. I can access it via Safari but FireFox is my preferred browser.

I recently upgraded my iMac operating system from Mohave to Big Sur and now find I am unable to login to Facebook using FireFox. I can access it via Safari but FireFox is my preferred browser.

Todas as respostas (1)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.