Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't drag emails from inbox or sent folder to another folder

  • 1 resposta
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de mrochelle

mrochelle
mrochelle
more options

I have Windows 10 Home version 20H2, Thunderbird 78.13.0. Moving messages does nothing using drag and drop from message header list to folder in left vertical pane. Moving works when right-clicking and selecting a folder from menu (but that takes forever because I have a ton of folders!).

I restarted Thunderbird with add-ons disabled (Thunderbird Safe Mode) by going to the Help menu, click on "Restart with Add-ons Disabled" but that did not help. So, I restarted with add-ons enabled. (I have not created any new add-ons.)

Help please!

I have Windows 10 Home version 20H2, Thunderbird 78.13.0. Moving messages does nothing using drag and drop from message header list to folder in left vertical pane. Moving works when right-clicking and selecting a folder from menu (but that takes forever because I have a ton of folders!). I restarted Thunderbird with add-ons disabled (Thunderbird Safe Mode) by going to the Help menu, click on "Restart with Add-ons Disabled" but that did not help. So, I restarted with add-ons enabled. (I have not created any new add-ons.) Help please!

Todas as respostas (1)

mrochelle
mrochelle Autor da pergunta
more options

Well, I discovered the problem also existed in Windows Explorer, so I googled drag and drop issues on Windows PCs and it said to try rebooting. I had just rebooted recently, so it didn't occur to me that this was the problem. But, alas, it was and now it's fixed. Oh happy day.